Medicare Mentors – Privacy Policy

Last updated: 04/22/2025

Medicare Mentors (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, services, and marketing campaigns.

1. Information We Collect

When you visit our website, submit a form, or communicate with us, we may collect:

Personal Information – Name, phone number, email address, ZIP code, and other information you provide

Insurance Preferences – Coverage interests, retirement timeframe, or health status (only as voluntarily shared)

Device & Usage Data – IP address, browser type, pages visited, and time spent on our site (via cookies or tracking pixels)

2. How We Use Your Information

We use your data to:

Provide insurance quotes and service recommendations

Communicate via email, SMS, phone calls, AI-generated messages, autodialers, and robocalls

Improve our website and user experience

Deliver relevant promotions, updates, and reminders

3. AI and Automated Communication

You consent to receive automated communications, including those generated by artificial intelligence (AI), pre-recorded messages, autodialers, and SMS platforms. These tools may be used to respond faster, streamline quotes, and schedule appointments.

You can opt out at any time (see Section 6).

4. Information Sharing

We do not sell your personal information.

We may share your information with:

Licensed insurance agents or partners to fulfill your service requests

Service providers who help us deliver marketing or CRM services (bound by confidentiality agreements)

Legal authorities if required by law or to protect our rights

5. Data Security

We take reasonable precautions to protect your data. However, no system is 100% secure. By using our services, you acknowledge and accept this risk.

6. Your Rights & Choices

You may:

Unsubscribe from emails by clicking the “Unsubscribe” link

Opt out of texts by replying STOP to any message

Request deletion of your data by emailing us at [email protected]

Request to be added to our Do Not Call list by calling or emailing us

7. Cookies and Tracking

We use cookies and similar tracking technologies to analyze website usage and improve user experience. You can disable cookies in your browser settings.

8. Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect data from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will always reflect the most recent version. Continued use of our services implies acceptance of the revised policy.

10. Contact Us

For questions or privacy-related requests, contact us:

Medicare Mentors

Email: [email protected]

Phone: (919) 295-0187